Resistance Labs is the leading peer-to-peer text political consultancy supporting Democrats nationwide. Our clients span both establishment and movement efforts, from senior Democratic Congressional leadership to non-profit organizations like Black Voters Matter. We leverage technology to help progressives run and win everywhere. Resistance Labs focuses on finding new ways to use technology to achieve tangible outcomes in areas like voter registration, candidate recruitment, and elections. We're able to rapidly incubate ideas, train volunteers, and deploy teams for our clients. As a social enterprise, profits from our work fund our mission: to prevent fascism and rebuild the Democratic Party from the ground up. To that end, we have incubated additional efforts in the progressive toolkit such as Rapid Resist, supporting progressives in rural areas, and Contest Every Race, an effort to put a Democrat up against every uncontested Republican seat in the country.
Operations Associate
As an Operations Associate, you will help to manage the execution of our text banks. You'll support our nationwide network of volunteer texters, helping them to answer questions from voters. You'll build texting campaigns and monitor Spoke, our peer-to-peer texting platform, ensuring a reliable user experience for our volunteers. You're comfortable with detail-oriented work, love working with volunteers, and like to solve problems where you see them and help where needed. This opportunity is remote and full time.
Responsibilities
Texting Administration- Monitor ongoing texting in Spoke to ensure timely execution of our campaigns.
- Build texting campaigns in the Spoke platform, coordinating with Sales and Special Projects to maintain timelines.
- Update landing page for volunteers on our website with descriptions of active texting campaigns.
- Constantly look for ways to make our processes more efficient without sacrificing quality.
- Assist Volunteer Coordinator in supporting texters. Answer questions about ongoing campaigns and how to use Spoke.
- Notify and mobilize our volunteers of active campaigns using Slack and Facebook.
- Audit volunteers' texting conversations to ensure quality and provide feedback.
- Communicate with volunteers to gather input, build community, and celebrate successes.
DESIRED SKILLS
- Passion for uplifting the work of progressive activists, organizations, and candidates
- Demonstrated detailed orientation
- Competence in Excel/GoogleDocs
- Ability to communicate clearly, directly, and patiently.
- Comfort using peer-to-peer texting programs and digital organizing tools.
- Ability to work independently and regularly communicate status updates.
- Remote experience preferred.
$2800-3400/ month plus benefits. One month probationary period.
HOW TO APPLY
Please submit a cover letter and resume to amy@resistancelabs.com
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