Catalist is hiring a Data Services
The Data Services Account Executive conducts analyses of very large datasets and assists in providing strategic recommendations to progressive client organizations to optimize voter mobilization techniques and improve fundraising capabilities. The Data Services Account Executive (DSAE) supports Client Services by providing reports, campaign lists, and appends that the Catalist Q and M Tools cannot readily provide. The DSAE is the liaison and project manager for these tickets between Analytics and the account team, where applicable. This position reports to the Director of Client Services and works closely with Product Management.
Responsibilities and Duties
Required Skills and Experience:
Account Executive to lead our data services team and execute our more complex in-house client data support. If you love data and solving interesting problems, this is the job for you!
Data Services Account Executive The Data Services Account Executive conducts analyses of very large datasets and assists in providing strategic recommendations to progressive client organizations to optimize voter mobilization techniques and improve fundraising capabilities. The Data Services Account Executive (DSAE) supports Client Services by providing reports, campaign lists, and appends that the Catalist Q and M Tools cannot readily provide. The DSAE is the liaison and project manager for these tickets between Analytics and the account team, where applicable. This position reports to the Director of Client Services and works closely with Product Management.
Responsibilities and Duties
- Acts as an advanced user of all internal and external Catalist tools (JIRA, sFTP, Q Tool, M Tool), data and products (voter files, Enhanced Analytics, Catalist models, synthetics and specialty data) for the purpose of assessing and assisting with Client needs.
- Receives, reviews, updates, and responds to all Data Services requests.
- Gains an understanding of client needs, political implications and scope by interacting with Client Services, Product Management, and Analytics departments as needed. Develops deliverables and recommendations that leverage Catalist and client specific data.
- Works on Data Services requests based upon prioritization set by Product Management.
- Communicates regularly with Account Executives to ensure they are advised of project timelines and status, so they can update the clients together as appropriate.
- Oversees all projects assigned from start to finish. Successfully delivers ad hoc reports, campaign lists, and presentation materials as needed in response to assigned client services requests on time, accurately, and in a client-friendly format with actionable insights where applicable.
- Escalates issues and concerns to the Director of Client Services and Director of Product Management as needed.
- Receives requests for new business development support directly from marketing team, creates tickets and appropriate reports and presentation materials as requested.
- Develops documentation to facilitate future replication of deliverables.
- Works closely with Product Management to identify common requests that lend themselves to becoming permanent product enhancements.
- Present results, both verbally and in writing, to technical and non-technical audiences.
- Attends Client Services staff meetings to report on and discuss open projects.
Required Skills and Experience:
- 2+ years experience with data management and technical applications.
- Experience with political campaigns or progressive organizations is required.
- Ability to be creative and personable and articulate ideas clearly.
- The skills to turn data into actionable, client-friendly insights and recommendations.
- Experience working in a fast-paced environment and to handle various tasks at once.
- Highly proficient in Excel (large datasets, formulas, graphs, and pivot tables).
- Experience in the following a plus: Terminal, SQL, Tableau, Access, R.
- Formal education in a technical field such as mathematics, computer science, market research, economics. Non-technical degree with technical experience acceptable.
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