[jobsthatareLEFT by GAIN] support associate @mobilizeamerica in dc

January 27, 2020

[jobsthatareLEFT by GAIN] support associate @mobilizeamerica in dc

I'm hiring a Support Associate to join the MobilizeAmerica CS team. Ideally looking for someone with a couple of years of organizing experience who's familiar with organizing tech. Apply here: https://www.mobilizeamerica.io/jobs?gh_jid=4373136002

Responsibilities: 
  • Respond to inbound support requests with positivity and user empathy
  • Manage our Intercom inbox processes including custom bots, saved responses, routing and auto messages
  • Write user-facing content for our HelpDesk, using data to proactively identify areas for investment
  • Analyze patterns and make updates to processes to build the best customer support system in the industry

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