Do you like to be in the center of the action? Is no task too menial and no challenge too big? Do you like the feeling of being depended on? Do you get satisfaction from helping people? If the answer to all these questions is "Yes," then you could be the Director of Operations we are looking for.
THE COMPANY:
Mothership Strategies is a top-ranking Democratic digital fundraising and advertising firm. We are experts in engaging grassroots supporters online through digital fundraising, digital advocacy, and online advertising. Mothership has raised over $300 million for some of the largest Democratic campaigns and progressive causes. We work collaboratively to create industry-leading tactics and engagement strategies for campaigns of all sizes. We are a motivated and passionate team that loves taking ownership of tasks, solving problems, and working towards results. When Democratic candidates and organizations need to unite millions of supporters to raise money or engage with voters online, they call us.
THE POSITION:
The Director of Operations, supported by the Operations Admin, sits at the center of our organization and makes it possible for the rest of the team to function at peak levels unfettered by all the stuff it takes for the office run seamlessly. The Director will report to a Partner and be a member of Senior Leadership. They make sure everything the team needs is available; they anticipate problems and solve them before they happen, and they do it with a smile. The role includes diverse functions and the successful candidate will have to be detail-oriented, highly adaptable, and experienced across a wide variety of areas and have a great attitude. Specific duties are outlined below:
Facilities Management:
- Proactively interacts with building management for all matters including maintenance, HVAC and access
- Point of contact all for vendors and services providers including telecommunications
- Orders and organizes supplies, snacks, t-shirts, and HeyTaco redemptions
- Inventories office-related company assets
- Plans and facilitates office moves including planning for the office configuration post-COVID 19
Social:
- As Chief Morale Officer, you will:
- Work with other operations staff members to plan social and charity activities
- Plan the Annual Holiday Party
- Coordinate monthly birthday recognitions
- Work with HR to implement retention programs
Communications:
- Coordinate internal communications as they relate to social, charity, cultural and infrastructure matters
- Coordinate weekly staff meetings and distribute highlights
- Control conference room schedule, maintenance and supplies
- Distribute inbound mail and collect outbound mail for posting
IT:
- Point of contact to our outsourced IT company as it relates:
- Laptop and other hardware management
- Break/fix
- Virus protection
- Performance issues
- Purchases
- Video conference software management
- Software platform administration
- G Suite
- BSD/ActBlue Access
- Other SaaS
HR Coordination
- Work with the HR Department on various tasks including
- Staff Onboarding and Offboarding
- Staff Onboarding and Offboarding
OTHER KEY RESPONSIBILITIES:
In this critical and visible role, you will be called on to support other activities. These could include:
- Accounting related activities such as bookkeeping
- Creating a budget for all Operations related expenses
- Projects for the Partners or Senior Leadership
- Documenting processes as they relate to Operations
YOU'RE A GOOD FIT IF YOU HAVE:
- 8+ years of Office Management and staff/executive support
- Strong computer skills (platform administration, G Suite, etc.)
- Strong language and writing skills for clear concise e-mails and correspondence
- Strong customer service skills and the ability to deal with high-pressure situations
- Ability to stay on-task and to go above and beyond without constant supervision
- Experience with documenting best practices
- Experience tracking expenses
- Strong people skills.
THE LOCATION
Mothership Strategies is located at 1328 Florida Avenue NW (near 14th St.), in a residential area of Washington, DC, close to Historic U St. We are metro accessible and located in a 2 story, open-concept office.
WHY ELSE SHOULD YOU APPLY?
- Competitive Salary
- Excellent Benefits (Including Student Loan Repayment)
- Metro/Parking Reimbursement
- Cell Phone Reimbursement
- LinkedIn Learning
- Access to top tier technology (Macbook Environment)
- Fully stocked kitchen
EQUAL OPPORTUNITY POLICY
Mothership Strategies is an equal opportunity employer. As an organization that fights for progressive values nationwide, we're committed to building a community based on diversity and inclusion at all levels. To that end, we strictly prohibit discrimination based on age, race, color, national origin, gender (including pregnancy, childbirth or medical condition related to pregnancy or childbirth), gender identity or expression, sexual orientation, religion, physical or mental disability, medical condition, genetic information, marital status, veteran status, military status, or any other characteristic protected by federal, state, or local law. Applicants of all backgrounds who are passionate about progressive politics are able and encouraged to apply!
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