DESCRIPTION
ShareProgress is looking for a motivated individual to join our team as a Customer Satisfaction Associate. If you're interested in helping progressive organizations use cutting-edge technology to run more effective campaigns, this could be the role for you!
This position is full-time and includes benefits. A slight preference will be given to candidates in San Francisco, but remote work is also fine. Recent graduates are welcome to apply.
ABOUT SHAREPROGRESS
ShareProgress is small, progressive startup operating out of San Francisco. We help organizations run more successful digital campaigns using our data-driven web tools.
ShareProgress is committed to diversity among its staff, and recognizes that its continued success requires the highest commitment to obtaining and retaining a diverse staff that provides the best quality services to supporters and constituents. ShareProgress is an equal opportunity employer, and it is our policy to recruit, hire, train, promote, and administer any and all personnel actions without regard to sex, race, age, color, creed, national origin, religion, economic status, sexual orientation, veteran status, gender identity or expression, ethnic identity, physical disability, or any other legally protected basis. ShareProgress will not tolerate any unlawful discrimination and any such conduct is strictly prohibited.
RESPONSIBILITIES
Providing trainings for interested organizations on how to effectively use the ShareProgress web tools
Fielding support questions and requests from customers
Maintaining detailed records of customer requests and concerns
Making recommendations on possible new platform features or services
Writing blog posts and support pages related to customer satisfaction
Coordinating with the larger ShareProgress team on projects related to customer satisfaction
Fielding support questions and requests from customers
Maintaining detailed records of customer requests and concerns
Making recommendations on possible new platform features or services
Writing blog posts and support pages related to customer satisfaction
Coordinating with the larger ShareProgress team on projects related to customer satisfaction
BENEFITS
Health Insurance (including Dental and Vision)
RELEVANT SKILLS
- Blogging
- Editing
- Training
- Writing
To apply or learn more, send your résumé to jobs@shareprogress.org