Since 1988, Telefund's mission has been to provide our clients with more bang for their buck than any other telephone fundraising option. Telefund has raised $330 million over the last 26 years across five call centers for some of the top progressive organizations, campaigns and charities in the country. Our past and current clients include American Civil Liberties Union, Amnesty International, ASPCA, the Democratic National Committee, Human Rights Campaign, League of Conservation Voters, the Sierra Club, Oxfam, Planned Parenthood and many others.
The Assistant Call Center Director is a part of a management team that is bottom-line responsible for meeting and exceeding the goals for fundraising and membership development for 40+ clients. This Director will recruit, train and manage a staff of up to 50 callers and raise millions of dollars each year for our client partners.
Qualifications:
We're looking for a goal-driven, analytical and politically-motivated candidate with a strong background in staff management. Candidates for this position should have a demonstrated ability to drive multiple priorities, build and develop a team, problem-solve, and meet and exceed goals. The position requires strong communication and motivational skills, work ethic, and a commitment to Telefund's clients and public interest mission. At least 2-4+ years of campaign experience, fundraising or call center experience is a plus.
Job Responsibilities:
• Meet and exceed office goals for the overall office as well as individual clients' campaigns. The Director oversees as many as 20 campaigns simultaneously and raises over $5 million dollars over the course of the year.
• Build a team of top-notch callers by recruiting within the local community and motivating potential employees around our campaigns.
• Manage a staff of callers. Teach calling and fundraising skills. Work with your staff in individual and group settings, with a particular eye towards developing leaders. Cultivate a welcoming and motivating atmosphere.
• Maximize campaign performance by assessing calling metrics, monitoring callers and analyzing call lists to develop and implement a strategy to meet fundraising goals.
• Fundraise alongside callers in order to work with staff on the phones and meet personal fundraising goals.
• Manage budgets and payroll. Coordinate logistics. Maintain personnel records.
Salary/Benefits: Annual salary is commensurate with experience. Benefits include full health care coverage, vacation, sick days, and student loan repayment assistance.
Timing and Location: Position available immediately in Los Angeles. Opportunities may also be available in Boston, Austin, Santa Barbara, and Denver.
How to Apply: Send your resume and cover letter to Merida at mlloyd@telefund.com with "ACCD:JTAL" in the subject line.
Telefund is an equal opportunity employer and strongly encourages applications from people of color, persons with disabilities, women, and LGBT applicants.
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