Membership Services and Planned Giving Assistant
Principle Responsibilities
The main responsibility of the position is to serve as a liaison to EMILY's List donors and community members, and to work with the Membership Services and Planned Giving Manager to ensure the effective daily operation of the EMILY's List Legacy Fund.
The Membership Services and Planned Giving Assistant provides primary support for EMILY's List's membership acquisition and retention programs. The main responsibilities of the position are to provide excellent service and support to EMILY's List members and assist with various administrative functions of the Membership and Planned Giving programs.
Specific Duties
· Answer and track daily correspondence received by phone, mail, and the EMILY's List (general information) email inbox;
· Work with Membership Manager to craft replies to member correspondence; and develop monthly Membership Memo;
· Maintain integrity of membership database through regular updates of donor records, and processing returned mail;
· Stay up to date on EMILY's List endorsements and political news to inform accurate donor conversations and communications;
· Coordinate in-house retention efforts (weekly mailings and calls) for Friends of EMILY monthly giving program;
· Ensure the effective daily operation of the EMILY's List Legacy Fund, including timely processing and tracking of planned giving survey responses;
· Provide support in the execution of quarterly donor conference calls, including tracking donor participation, managing RSVPs, and coordinating call screeners and gift processors;
· Assist with contributions processing (via mail, email, and phone);
· Manage Marketing/Membership interns (in conjunction with Direct Marketing and Marketing Analytics Assistants);
· Serve as lunch hour back-up and break relief for front desk as needed;
· Perform other duties as assigned.
Qualifications
The ideal candidate must possess a high-level of professionalism, excellent verbal and written communication skills, and an interest in electing pro-choice Democratic women. Customer service or call center experience, and familiarity with membership or customer relationship management (CRM) databases, is a plus. The candidate must have a commitment to the diversity of our candidates, membership, partners, and staff.
To apply, email your resume and cover letter to membershipjobs@emilyslist.org - include your name and the job title in the subject line. No calls, please.
EMILY's List prohibits discrimination of employment, promotion, compensation, terms, conditions, or privileges of employment based on gender, disability, race, age, national origin, color, creed, sexual orientation, sex (including marital and parental status), gender identity and expression, religion, economic status, ethnic identity, veteran's status, or any other basis prohibited by applicable law.
EMILY's List is an Equal Opportunity Employer that values a multi-cultural, diverse working environment. Applicants of diverse backgrounds are welcomed and encouraged to apply.
Jobsthatareleft is a listserv run by Democratic GAIN. Membership dues keep us going. Please consider becoming a full member of Democratic GAIN by checking your membership status at https://www.democraticgain.org/members/membership.asp .
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