Part-Time Phone Banker
Provide people with disabilities specialized equipment to use basic communication services through government programs.
Accessible-Tech is an authorized provider of government programs to help those with speech impairments. Accessible-Teach is currently seeking to hire part-time staff to conduct phone conversations with parents of children with speech impairments. Staff will be trained to help these parents fill-out government applications to get an iPad along with AAC software.
Previous phone-banking experience and/or Family Advocacy is needed. Knowledge of the special needs community is preferred but not required.
Qualifications:
· Strong interpersonal and communication skills
· Basic computer skills needed
· Prior phone banking experience is a requirement
· Flexible schedule around 20 hours a week
· Knowledge of the special needs community is preferred but not required
· Bilingual-Spanish speakers are a plus but not required
· Strong organization skills and an attention to detail
· A strong work ethic and commitment of time sufficient to accomplish the goals of the program
Job Responsibilities:
· Engage in customer support conversations with parents over the phone.
· Meet or surpass hourly, daily, and weekly goals for number of conversations
· Engage in a high volume of phone conversations
· Carefully record and track results from each conversation.
Phone bankers will report directly to the founder in the Lakewood, CO office.
To learn about the program at https://accessible-tech.org/tepp/.
Salary: $15/hr, 10 – 20 hours per week.
Calling Times: Sat anytime, Sunday 11am to 4pm; Mon – Thurs, 2p – 7p Mountain Time Zone
We have the ability to be flexible with the hours worked within the listed timeframes.
The calls do need to be after school and on weekends to reach the special needs parents.
This is a part-time position. Interviews will begin asap.
Location: Denver, CO area
Work can be at home and/or in the Lakewood Office (Hampden and Wadsworth Blvd)
Need to come into the office at least once a month for 2 hours of training. We pay for training hours.
Please send a resume and a brief letter of interest to:
Jarrod Ford
3333 S Wadsworth Blvd, Suite D321
Lakewood, CO 80227
720-710-8767
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