EMPLOYER PARTNERSHIPS DATA & OPERATIONS MANAGER
Job Location: New York City, Newark, Chicago, or San José (but 100% remote until the pandemic has ended)
Position Type: Full Time
Salary Range: $50,000-$80,000 (will depend on experience and location)
Job Category: Nonprofit - Education / Workforce
Application: https://braven.bamboohr.com/jobs/view.php?id=131
Braven is a national nonprofit that supports underrepresented students as they transition from college to careers.
The Challenge
In America, we've promised that hard work and ambition will be met with equality of opportunity. The reality is that we have a quiet crisis on our hands. Before COVID-19, a Bachelor's degree holder from a low-income background started their career earning only two-thirds as much as those from higher-income backgrounds. Only 25% of our country's 1.2 million first-generation or low-income college enrollees are predicted to land a strong job after graduation and be on a path to the American Dream. And with the COVID-19 crisis upon us, now more than ever, college students from humble beginnings need to be prepared to compete for strong jobs.
Theory of Action
Braven partners with universities, employers, and college success organizations to offer a credit-bearing college course and supports that last through graduation. Fellows emerge from Braven with the skills, experiences and networks they need to land a strong first job and get on a path to economic freedom. Braven has worked with more than 2,300 students at four campuses at Rutgers University-Newark, San José State, Lehman College, and National Louis University to date.
Outcomes
- 95% of our Fellows are persisting in or have graduated from college.
- 71% of Fellows secured quality full-time jobs worthy of their Bachelor's degree or enrolled in graduate school within 6 months of graduation, compared to 56% of all students and 49% of students from similar backgrounds.
The Role
The Manager of Employer Partnership Data & Operations will be responsible for collaboratively designing, implementing, and improving systems that help a mission-driven organization and its diverse stakeholders get farther, faster. You'll be a fit for the role if you love finding problems, solving puzzles, and creating process improvements, and you have a deep customer service orientation.
At Braven, employer partnerships fuel Fellow outcomes, support our organization's growth, and contribute to our fiscal sustainability. To take our work to new heights, we're looking for somebody who believes deeply in the value of strong systems that scale impact. You'll be responsible for creating both systems and communications that meet the needs of a wide set of stakeholders, including volunteers, Fellows, employer partners, and staff members ranging from program managers to executive directors. With that in mind, you'll need to excel at cross-functional collaboration, work well in teams, understand staff and user experiences, use data to inform decisions, and communicate effectively to both staff and external stakeholders.
Responsibilities
- Quickly understand Braven's programs, data systems, and communications in order to lead projects starting in January
- Achieve pipeline goals for employer partnerships: recruiting volunteers, sourcing job and internship opportunities, and organizing employer-led engagements
- Own a systems redesign of volunteer recruitment registration forms, website pages, automated email communications, and staff-facing dashboards
- Create compelling marketing materials and email templates that ladder up to the org-wide employer partnership strategy
- Translate bi-directionally between users and engineers, helping tech and data teams understand user needs, and helping users understand newly developed tech tools
- Analyze data and make inferences using a variety of sources both quantitative (e.g user engagement data) and qualitative (e.g. empathy research)
- Provide excellent customer service by training staff, creating high user engagement, and troubleshooting volunteer, employer partner, and staff needs as they arise
- Assist with operations for events with employer partners as needed
Experiences, Skills, and Traits
- At least 3-5 years of work experience; BA or equivalent degree
- High degree of technological savvy as a user; experience with customer relationship management and email marketing software preferred (e.g. Salesforce and Mailchimp); experience with agile methodology is also a plus
- Experience with project management that includes representatives from diverse teams (e.g. tech, data, product, and legal)
- Experience designing empathy-driven, user-centered solutions that generate efficiencies at scale
- Very strong writing skills; communications, marketing, design, and UX/UI experience is a plus
- Very strong analytical skills; ability to monitor, analyze, synthesize, and report back on data is required
- Excels in a fast-paced, team-oriented, start-up environment
- Demonstrates alignment with Braven core values
- Cultural competence and experience working with diverse populations (both students and professionals) preferred; operate with an asset-based lens
- Customer-service orientation
- Learns quickly and manages large volumes of feedback on a regular basis
--
Jobsthatareleft is a listserv run by GAINPOWER.org and Amy Pritchard. Contact us at JTAL@gainpower.org if you have any questions.
---
You received this message because you are subscribed to the Google Groups "GAIN POWER: Jobs That Are Left" group.
To unsubscribe from this group and stop receiving emails from it, send an email to jobsthatareleft+unsubscribe@googlegroups.com.
To view this discussion on the web visit https://groups.google.com/d/msgid/jobsthatareleft/729d9a3c-fe5e-462c-bbd3-a7f646f91f4en%40googlegroups.com.