JOB OPENING: Administrative/Operations Manager, PT
Hand in Hand:The Domestic Employers Network (HIH)
10/23/17
Job Description
Hand in Hand: The Domestic Employers Network (HIH) seeks a part-time Administrative/Operations Manager to join our national team. The Administrative/Operations Manager will be a key part of the HIH team and play an essential role in bottom-lining core operational issues and supporting the Director and program staff as HIH expands its programmatic and organizing work. The A/OM will manage and coordinate HIH's office operations; coordinate routine financial matters; support fundraising activities; and provide general administrative support.
The position is part-time, 10-15 hours per week, and includes paid time off. HIH is powered by a small staff team and has offices in New York City and Oakland, California. For effective interface with our team, the qualified candidate must be located within easy commute distance of either location, although our ideal candidate will be in New York. Applications will be accepted until the position is filled. The position will report to the Director of Development.
About Hand in Hand
Hand in Hand: The Domestic Employers Network is a national network of employers of domestic workers, our families and allies. We are grounded in the conviction that dignified and respectful working conditions benefit domestic workers – nannies, housecleaners, home attendants and aides – and employers alike. We envision a future where people live in caring communities that recognize all of our interdependence. To get there, we support employers to improve their employment practices, and to collaborate with workers to change cultural norms and public policies that bring dignity and respect to domestic workers and all of our communities.
HIH is a key partner of the National Domestic Workers Alliance (NDWA), which is led by Ai-jen Poo, winner of a 2015 MacArthur "genius" award. Five years since its founding, HIH has become a unique and innovative organization that engages and mobilizes parents, working families, people with disabilities, seniors, and other households that employ domestic workers. We are in a pivotal moment in the domestic workers and social justice movement as well as in our organizational life. We have new opportunities to impact one of this country's fastest growing industries, through working with tech companies dominating the sector, creative interventions in cultural conversations about care, and critical policy fights.
Key Job Responsibilities
Manage and coordinate office operations, including:
o Office equipment, supplies and software tools, such as ordering and maintaining equipment, managing upgrades and installations, routine maintenance, billing, staff access, etc. These include HIH's database, online donation portal, email platform, website, social media platforms, telephones, etc.
Manage and coordinate routine finance matters, including:
o Managing reimbursement requests and payments;
o Managing credit card reconciliations;
o Managing financial tracking and compliance materials with HIH's fiscal sponsor;
o Coordinating with bookkeeper;
o Managing check requests;
o Managing timesheets and invoicing;
Assist with fundraising and donor relations, including:
o Managing and updating tracking tool for institutional funders, grant requests and reports;
o Processing donations, including managing deposits and updating donor database;
o Generating monthly acknowledgement letters;
o Updating donor records (change of address, etc.);
Assist with general human resources issues, such as:
o Preparing contracts for contract staff;
o Managing job postings;
o Assisting with candidate interview scheduling;
o Disseminating human resource updates to staff;
Provide general administrative support, including:
o Drafting correspondence;
o Assisting with staff meeting and HIH retreat scheduling and logistics;
o Other day-to-day administrative matters.
Required Skills/Abilities
o Prior significant administrative, operations or finance experience;
o Excellent written and verbal communication skills;
o Excellent interpersonal and teamwork skills;
o Fluency in basic office computer software (Word, Excel) and strong proficiency in other essential platforms (Google docs, DropBox, Paypal)
o Comfort and ability to learn new technology tools;
o Experience working with diverse groups of people;
o Attention to detail;
o Ability to handle multiple tasks and deadlines;
o Self-starter who requires minimal supervision;
o Collegial.
Desired Skills/Abilities
o Experience working with donor records and databases;
o Experience with Salesforce and MailChimp;
o Experience working with a national team;
o Sense of humor.
Some knowledge of or experience with workers' rights, immigrant rights, women's rights, domestic worker and/or caregiving field issues and/or language proficiency in Spanish will be an added asset for any candidate, but these skills/experience are not required.
Application Process:
Please send a brief cover letter and resume to Camila at camila@domesticemployers.org with the subject line "Admin/Operations Manager". No phone inquiries. Position open until filled.
Hand in Hand's staff, volunteers and members come from a wide range of backgrounds in terms of class, race, ethnicity, gender identity, disability, etc. and we encourage applications from our diverse constituency of domestic employers and their families. As an equal opportunity employer we will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law. Hand in Hand is a fiscally sponsored project of Bend the Arc.
203-482-7340
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